Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2020-11-05T19:35:37+00:00

    It's now 5 November and I still have exactly the same problem using oSX v10.15

    I’ve discussed it in detail with my IT manager who is frustrated because it had functioned previously.

    Full access is given to both file and screen sharing on my MacBook. 

    Not being able to screen-share a pdf file is somewhat frustrating in 2020. 

    And yes, there aren't any of these problems on the Zoom platform using a MacBook - my workaround.

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  2. Anonymous
    2020-11-05T17:15:14+00:00

    I am using 10.15 too

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  3. Anonymous
    2020-11-05T17:14:30+00:00

    That didn't work for me.  Teams has full access to both screen and file sharing, but I just get either a only Power Point file support pop up on the web version,  and a slightly different pop up on the Teams for Mac app version about file deleted or moved or no access.

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  4. Anonymous
    2020-10-30T13:57:01+00:00

    I am currently experiencing this issue with MacOS 10.14

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