Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2020-11-11T16:52:59+00:00

    ? I agree it is a Microsoft issue. 

    All I am saying is that for such a specific error message as ”Only Power Point format is supported” generated by the Microsoft Teams app, and not Mac oSX, this must have been known by the Microsoft Teams app developer, and probably Microsoft, before it's release, as they were prepared with a specific error message.  

    Do you get my logic? 

    Anyway, we need a solution. Btw I have also made Apple aware of this issue. I am an Apple public beta tester.

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  2. Anonymous
    2020-11-11T16:27:12+00:00

    I don't agree with the above logic: Apple XYZ app worked perfectly on the Windows 8 OS and now on Windows 10 there is a bug. Therefore Microsoft has to fix the problem in Windows OS. The apps must follow the compatibility of working with the Operating System. In many cases apps which could only run on 32-bits were retired when the OS only supported 64-bit. If the App and its developer refuse to patch/upgrade or whatever, their users are the ones that suffer. Microsoft Teams wants to compete with Slack and Zoom for example, neither has this problem with Apple OS.

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  3. Anonymous
    2020-11-11T16:11:10+00:00

    Whatever you want to call it, it's an issue. I pulled my old Mac out that won't do any updates. It works perfectly. It's something Apple has/has not done with the new Catalina update. I'm not an expert, but if it works on my old Mac, it's a Mac issue.

    Agreed, it's a very annoying issue, causing all of us on here to write on this forum.

    I was just saying that it must already be known by Microsoft, as they already had a very specific error message produced. ie Share screening only supports Power Point file formats. That could not be randomly created.

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  4. Anonymous
    2020-11-11T15:41:36+00:00

    Whatever you want to call it, it's an issue. I pulled my old Mac out that won't do any updates. It works perfectly. It's something Apple has/has not done with the new Catalina update. I'm not an expert, but if it works on my old Mac, it's a Mac issue.

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    1 person found this answer helpful.
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