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So I keep having an issue where people are losing network connection while on teams meeting while using a dock. We have Lenovo USB-C docks, but when you are connected to a teams meeting with a network cable plugged into the dock. It drops the meeting, it could be 5 mins into the meeting, 20 mins into the meeting. I cannot find a connection to the length of time it gives you online before you drop.
It only happens to you if you have a USB-C Lenovo Dock, plugged into a Lenovo laptop, with a network cable plugged into it. If you pulled the cable and work off wifi it NEVER has a problem.
I have done dock driver updates, dock firmware update.
Any ideas? has anyone else had this problem?
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Im just done testing with 2 users using a Lenovo dock gen2 en Lenovo thinkpad L390 and it fixed it for them.
Did anyone else download the dock driver updates from Lenovo that they just put out on 1/25/21? I have 8 users at my company, all with same USB-C dock, all having same issues. I'm going to try it on one user and see if this fixes their Teams issue.
Yes. I downloaded new USB-C Lenovo drivers, and having using for a week without the issue of Teams dropping while using Video.
I only use video with Teams a few times a week so the test is not extensive.
Did anyone else download the dock driver updates from Lenovo that they just put out on 1/25/21? I have 8 users at my company, all with same USB-C dock, all having same issues. I'm going to try it on one user and see if this fixes their Teams issue.
I can tell you this did not fix the issue, we deployed this to users having the issue and it is still broke.
Me too