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So I keep having an issue where people are losing network connection while on teams meeting while using a dock. We have Lenovo USB-C docks, but when you are connected to a teams meeting with a network cable plugged into the dock. It drops the meeting, it could be 5 mins into the meeting, 20 mins into the meeting. I cannot find a connection to the length of time it gives you online before you drop.
It only happens to you if you have a USB-C Lenovo Dock, plugged into a Lenovo laptop, with a network cable plugged into it. If you pulled the cable and work off wifi it NEVER has a problem.
I have done dock driver updates, dock firmware update.
Any ideas? has anyone else had this problem?
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Hi Folks!
We have the same issue and we want to test Monitors with docking station builded in, instead of external USB-C docks. We will see next week.
And we are sure that this is not happening with ZOOM app.
So I keep having an issue where people are losing network connection while on teams meeting while using a dock. We have Lenovo USB-C docks, but when you are connected to a teams meeting with a network cable plugged into the dock. It drops the meeting, it could be 5 mins into the meeting, 20 mins into the meeting. I cannot find a connection to the length of time it gives you online before you drop.
It only happens to you if you have a USB-C Lenovo Dock, plugged into a Lenovo laptop, with a network cable plugged into it. If you pulled the cable and work off wifi it NEVER has a problem.
I have done dock driver updates, dock firmware update.
Any ideas? has anyone else had this problem?
Same issue reported in my organization and still investigating tried replacing Laptop & Dock no luck.
We have users with all sorts of combinations of DisplayPort, HDMI, DisplayPort - DVI etc. and it all still occurs.
One thing I've yet to explore, is if it happens on all Teams calls or only those with more than two parties
I have the same problem my computer will not load anything and teams is incredibly glitchy
I want to note, it is not only related to Thinkpads only, we have the problems on our Surface Pro 7 too...
It is happening randomly and on most of our Hardware :/