Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-03-26T19:31:42+00:00

    Hi Marvin

    I am having almost the exact issue but only with PowerPoint

    Choosing the option Open in desktop appfor Powerpoint whether in MS Teams Desktop, Web, or Sharepoint has since ~mid February resulted in the following error

    "This action couldn't be performed because Office encountered an error. Running repair may help. If this problem persists, repair your product within the Control Panel"

    I have tried repairing as recommended, deleting and then re-installing, using Microsoft Support and Recovery Assistant, etc... but nothing seems to work and I'm basically at my wits end

    I can't understand why every other Office application is working except powerpoint.

    Please help

    Ken

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  2. Anonymous
    2020-04-08T18:10:18+00:00

    I'm having the same problem.  I had it previously, but was able to fix it by resetting the app defaults to Microsoft defaults and restarting teams.

    This time, it's not working.

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  3. Anonymous
    2020-04-10T16:13:13+00:00

    I am also experiencing the same issue with Word, Excel and Power Point.

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  4. Anonymous
    2020-04-16T16:54:43+00:00

    I am facing the same issue with power point. 

    I tried clearing the cache. It did not help. I am not able to see the option to open in desktop app from the web version of team either.

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  5. Anonymous
    2020-04-16T21:54:48+00:00

    For me, the Open in Desktop App option was moved to the center of the toolbar. It’s left of the “Tell me what you want to do.” It was not there when I first reported the problem, but it is there now.

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