Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-05T19:28:23+00:00

    I fixed by renaming the file and it opened right up.

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  2. Anonymous
    2021-03-12T08:59:15+00:00

    Hi Kariem, could you walk me through the steps for adding "Type" column back please? However, as far as I know, I did not change my view... Thank you.

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  3. Anonymous
    2021-03-12T12:26:12+00:00

    When in the Teams desktop app or the web app, navigate to view files:

    Then click the three lines next to the view option:

    In the drop-down, click on "Edit current view". SharePoint Edit View will open in a browser window. You'll see of column names. Find "Type (icon linked to document)" and make sure "Display" is checked.

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  4. Anonymous
    2021-03-15T07:41:03+00:00

    Thank you Kariem :) Turns out that the item has already been checked but it's still not working :( But I really appreciate your time in replying me.

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  5. Anonymous
    2021-03-15T12:35:21+00:00

    Hi Marvin,

    I have exactly the same problem, and when I try to choose Excel, Word or Access in Settings > Apps & features > Default apps > Choose default apps by protocol I'm not allowed to pick them as they do not appear despite being installed:

    Image

    What do you suggest?

    Thanks!

    Carlos

    I got the same problem, but with me Excel works fine. Problem is only with Word. Still waiting for a resolution.

    Could somebody of the Microsoft team give a suggestion?

    Thanks,

    ****

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