Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-21T19:51:14+00:00

    LOL, I've been going crazy looking for a resolution and NEVER saw that "Open in Desktop App" was moved!!!  OMG, that was my problem...now it's solved!  Thank you!!!

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  2. Anonymous
    2020-04-16T22:02:24+00:00

    thank LRUK. That helped. I did not notice that it was moved to the center of the toolbar.

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  3. Anonymous
    2020-04-16T21:54:48+00:00

    For me, the Open in Desktop App option was moved to the center of the toolbar. It’s left of the “Tell me what you want to do.” It was not there when I first reported the problem, but it is there now.

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  4. Anonymous
    2020-04-16T16:54:43+00:00

    I am facing the same issue with power point. 

    I tried clearing the cache. It did not help. I am not able to see the option to open in desktop app from the web version of team either.

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  5. Anonymous
    2020-04-10T16:13:13+00:00

    I am also experiencing the same issue with Word, Excel and Power Point.

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