Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-02-11T10:29:21+00:00

    Hi,

    so I have kinda the same problem. Which started to occur a couple of days ago. I can work in documents inside teams with no problem, but personally I prefer the desktop version. But now if I try to open it in the desktop version it tells me to login. But when I log in it wont work, which is weird cause it did work before. In teams I'm logged in with my student account and on my pc with my personal microsoft account. But I tried logging in with both but, it just doesnt seem to work. If I try to login with my student account it tells me: 'An other account of your organisation is already logged in on this computer', which isnt true cause that aint the case (for so far I know). If I try to login with my personal account it tells me that: 'access denied, please contact the administrator', which I did but he couldnt help me.

    Is there anyone who has or had this same problem?

    *Edit: So I solved it by logging on with my student acc, dont know what the consequences are of this but atleast it works now.

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  2. Anonymous
    2021-02-03T18:00:29+00:00

    I resolving it by clicking "quick repair" in O365.

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  3. Anonymous
    2021-01-17T12:07:34+00:00

    Hi, how to clean the windows ? Did i have to install any apps ?

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  4. Anonymous
    2021-01-13T18:18:36+00:00

    You need to repair Microsoft app. 

    Go to Settings > Apps>  Apps & Features.  Look for the Microsoft App ( In my case, it's Microsoft 365 App). Click on it and click modify. IT's going to ask you to see if you allow the app to make changes. Click "Yes" and click on the Online Repair.  Once the repairing is done, reboot your system and you should be good to go!!

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  5. Anonymous
    2020-12-04T03:18:18+00:00

    Hi, please provide the solution for this. The problem still persist after re-installed Teams and Office.

    Windows Version: Windows 10 Pro Version 1909

    Teams Version: 1.3.00.28779

    Office Version: Microsoft Office 365 ProPlus

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