Can't open files from Teams in Office desktop app

Anonymous
2020-02-28T23:53:23+00:00

I've been using MS Teams to work with PowerPoint and Excel documents with the option Open in desktop app. Until a few weeks ago  when I try to open a document with the option open desktop app I get the launching window of the app (any office app like Excel, Powr Point, Word, etc.) but it doesn't start anything. This is with all the files I try. I haven't made changes to my settings or anything. I have tried to clear the cache in the Teams Folder and I have checked that the apps are linked to the right file types but nothing works. I also have looked on the official site for help and in this community but I can't find any fixes that solve this.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-24T15:50:59+00:00

    Hi,

    I am too experiencing problems when trying to open assignments by using the Open in Desktop App.  When I checked the default apps by protocol, the app used for word is Microsoft office 2013.

    Is it ok?

    What needs to change?

    Thanks.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-10-02T07:19:06+00:00

    hello, I got the same problem but also with PowerPoint. The url: open with file was not connected to Ppt and Ppt could not be added. 

    Then I did a Microsoft Repair - look elsewhere on the web for simple instructin. After a repair, the connection was there again and it works again. Pfoeh.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-10-01T22:33:26+00:00

    So one of my teachers suggested using this because weve tryed everything but so my problem is my teams page so i can see when my teachers assign something but when i try to open it or download it etc it says something went wrong and i shut everything down and logged out i tryed everything and my teacher suggested this we tryed everything else though so if you can get back to me asap

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-18T14:19:24+00:00

    I am having the same problem. All of a sudden I cannot open any docs from teams on my desktop. Has any solution been found other than reinstalling microsoft office?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-02T09:02:11+00:00

    I'm having issues connecting with my class and opening files and conversation

    Was this answer helpful?

    0 comments