Show Background effects option has disappeared on teams application, how can I get it back?

Anonymous
2020-04-24T15:11:36+00:00

I had the option to turn on "show background effects" during a MS teams meeting.  It was working great.  Then one day the option is gone and all I can do is turn on blur.  But other users in my company are able to use the feature.  I logged into a Staging tenant to test and the option is there but when I go to  my Companies production tenant it is not available.  But it is for other users.  Microsoft has not rolled out any MS Teams controls around the background so not sure how my setting is missing and others have it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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Anonymous
2020-05-18T16:51:35+00:00

%appdata% should take you to Roaming.  The full path would be:

C:\Users<userid>\AppData\Roaming\Microsoft\Teams

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Anonymous
2020-05-20T07:13:04+00:00

We could figure out which files are making the feature available again.

You have just to copy:

  • desktop-config.json
  • settings.json
  • storage.json

You can proceed as follows:

  1. Close MS Teams completely
  2. Copy the above listed files from a machine of someone who has the feature working (%Appdata%\Microsoft\Teams or C:\Users<userid>\AppData\Roaming\Microsoft\Teams)
  3. Paste the copied files in your %AppData%\Microsoft\Teams and replace the existing files
  4. Start MS Teams and wait until you got an error message where you can click on "Sign out"
  5. Log-in with your email address

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  1. Anonymous
    2020-04-29T23:19:26+00:00

    Same issue, same timeframe. Background settings were offering all of the Microsoft pre-set options plus my own adds through AppData and now I'm back to just the pre-sets. All were present in a meeting earlier this week and now, after endless reboots, refreshes and refiling, still nuthin. Was planning to use custom backgrounds in a video this week. Any help is appreciated.

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  2. Anonymous
    2020-04-30T17:18:26+00:00

    I am also having the same issue. My background effects was there one day, and now I do not have that option. For scheduled meeting or not.

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    6 people found this answer helpful.
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  3. Anonymous
    2020-04-30T23:11:20+00:00

    Seven, the update on 20 April 2020 (1.3.00.9267) rolled out the feature to all users on the public ring. Confirmed as working for Windows 7 through Windows 10 - with the web-app remaining limited to blur background only (in some instances).

    One thing: if the desktop application is just a wrapper for the web-app api - how is this feature not available on the web-app version?

    Another thing: How is it that the same version of Teams (1.3.00.9267) is installed on multiple computers yet available features are different. Doesn't make any sense.

    @Microsoft - please fix.

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