Show Background effects option has disappeared on teams application, how can I get it back?

Anonymous
2020-04-24T15:11:36+00:00

I had the option to turn on "show background effects" during a MS teams meeting.  It was working great.  Then one day the option is gone and all I can do is turn on blur.  But other users in my company are able to use the feature.  I logged into a Staging tenant to test and the option is there but when I go to  my Companies production tenant it is not available.  But it is for other users.  Microsoft has not rolled out any MS Teams controls around the background so not sure how my setting is missing and others have it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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Anonymous
2020-05-18T16:51:35+00:00

%appdata% should take you to Roaming.  The full path would be:

C:\Users<userid>\AppData\Roaming\Microsoft\Teams

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Anonymous
2020-05-20T07:13:04+00:00

We could figure out which files are making the feature available again.

You have just to copy:

  • desktop-config.json
  • settings.json
  • storage.json

You can proceed as follows:

  1. Close MS Teams completely
  2. Copy the above listed files from a machine of someone who has the feature working (%Appdata%\Microsoft\Teams or C:\Users<userid>\AppData\Roaming\Microsoft\Teams)
  3. Paste the copied files in your %AppData%\Microsoft\Teams and replace the existing files
  4. Start MS Teams and wait until you got an error message where you can click on "Sign out"
  5. Log-in with your email address

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  1. Anonymous
    2020-05-07T16:41:00+00:00

    I looked in the Microsoft subfolders and do not have the Backgrounds folder, so teh Uploads folder under that does not exist.  Is there an updgarde fix?

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  2. Anonymous
    2020-05-06T09:05:04+00:00

    I have installed the latest version of MS Teams 1.3.00.12058 (64-bit) and I am still unable to find the background effect option.

    Tried also to uninstall and remove the Teams folders in AppData Local/Roaming.

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  3. Anonymous
    2020-05-05T16:27:40+00:00

    Problem solved: I went to my profile and selected 'check for updates'. You can keep working while the system updates. And all my options came back.

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