Show Background effects option has disappeared on teams application, how can I get it back?

Anonymous
2020-04-24T15:11:36+00:00

I had the option to turn on "show background effects" during a MS teams meeting.  It was working great.  Then one day the option is gone and all I can do is turn on blur.  But other users in my company are able to use the feature.  I logged into a Staging tenant to test and the option is there but when I go to  my Companies production tenant it is not available.  But it is for other users.  Microsoft has not rolled out any MS Teams controls around the background so not sure how my setting is missing and others have it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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Anonymous
2020-05-18T16:51:35+00:00

%appdata% should take you to Roaming.  The full path would be:

C:\Users<userid>\AppData\Roaming\Microsoft\Teams

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Anonymous
2020-05-20T07:13:04+00:00

We could figure out which files are making the feature available again.

You have just to copy:

  • desktop-config.json
  • settings.json
  • storage.json

You can proceed as follows:

  1. Close MS Teams completely
  2. Copy the above listed files from a machine of someone who has the feature working (%Appdata%\Microsoft\Teams or C:\Users<userid>\AppData\Roaming\Microsoft\Teams)
  3. Paste the copied files in your %AppData%\Microsoft\Teams and replace the existing files
  4. Start MS Teams and wait until you got an error message where you can click on "Sign out"
  5. Log-in with your email address

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  1. Anonymous
    2020-05-18T10:52:57+00:00

    I had a call with Microsoft on Friday and they mentioned  that this feature is not fully rolled out to all yes.

    If you open your Microsoft 365 admin center -> Health -> Message center you can find a message with the title Updated feature: Adding background images and effects in Teams meetings

    • We will roll out your ability to manage policy settings from early May to late May
    • We will roll out user ability to upload images from mid-May to late May

    You need to check your Microsoft 365 Roadmap IDs this message is associated with.

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  2. Anonymous
    2020-05-15T18:31:47+00:00

    the same thing happened to me.  I had it, and then it disappeared after a few days.  I tried uninstalling and re-installing teams, and that did not help.  The only option I have is to blur background.

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  3. Anonymous
    2020-05-14T06:24:08+00:00

    I had this issue where the custom backgrounds I added were there, then I added one more and the functionality just disappeared. 

    I've reinstalled teams but whether that works or not remains to be seen.

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