Show Background effects option has disappeared on teams application, how can I get it back?

Anonymous
2020-04-24T15:11:36+00:00

I had the option to turn on "show background effects" during a MS teams meeting.  It was working great.  Then one day the option is gone and all I can do is turn on blur.  But other users in my company are able to use the feature.  I logged into a Staging tenant to test and the option is there but when I go to  my Companies production tenant it is not available.  But it is for other users.  Microsoft has not rolled out any MS Teams controls around the background so not sure how my setting is missing and others have it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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Anonymous
2020-05-18T16:51:35+00:00

%appdata% should take you to Roaming.  The full path would be:

C:\Users<userid>\AppData\Roaming\Microsoft\Teams

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Anonymous
2020-05-20T07:13:04+00:00

We could figure out which files are making the feature available again.

You have just to copy:

  • desktop-config.json
  • settings.json
  • storage.json

You can proceed as follows:

  1. Close MS Teams completely
  2. Copy the above listed files from a machine of someone who has the feature working (%Appdata%\Microsoft\Teams or C:\Users<userid>\AppData\Roaming\Microsoft\Teams)
  3. Paste the copied files in your %AppData%\Microsoft\Teams and replace the existing files
  4. Start MS Teams and wait until you got an error message where you can click on "Sign out"
  5. Log-in with your email address

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  1. Anonymous
    2020-08-07T08:48:38+00:00

    This is the response from Microsoft after opening a support ticket:

    As discussed with the senior team, we have received an update that the engineering team is working on the issue regarding the background effects.

    The ETA for the fix is in the Q3 updates which will fix the issues with background effects for all the users in general.

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  2. Anonymous
    2020-08-07T03:16:56+00:00

    %appdata% should take you to Roaming.  The full path would be:

    C:\Users<userid>\AppData\Roaming\Microsoft\Teams

    in my ms team the background effects is not coming and in my friends it is coming why

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  3. Anonymous
    2020-07-11T14:15:13+00:00

    I have a machine that the feature is working.

    I accessed the address given;however, I still cannot find:

    • desktop-config.json
    • settings.json
    • storage.json

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