Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-25T15:41:17+00:00

    I'm having the exact same issue... it was running well on my mac until yesterday... loading - white window until I force quit. Tried all trouble shouting steps highlighted... doesn't work... on my other mac at home it still works... not sure what is causing it. Please help 

    Hi Buddy

    Exactly the same problem here. Any feedback from Microsoft yet?

    Thanks

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  2. Anonymous
    2021-01-25T22:43:26+00:00

    I have tried everything suggested, but the only thing which seems to work is using Google chrome and pasting the invitation into the browser instead of clicking on the invitation to enter.

    It is one of those glitches that "self" fixes by stumbling onto something that works on the individual Mac.  Absolutely no input from Microsoft!

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  3. Anonymous
    2021-01-25T23:00:36+00:00

    I have the same issue: I deleted, reinstalled, cleared the cache, everything, Teams is not running at all. For me, this means, my job will be gone very soon because Teams is the official app ... Why can't Microsoft just fix this for everyone, especially in this current situation with all the working from home?!

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  4. Anonymous
    2021-01-26T01:23:04+00:00

    ok, was able to fix it myself. Here is what I have done:

    1. Deinstalled Teams.
    2. Used the Microsoft License removal tool for Mac and removed all licenses from my machine. 
    3. Then logged in to my University 365 account and downloaded/Installed teams again.
    4. Logged in with my Uni account and Teams worked again.
    5. Removed the license again.
    6. Logged in with my work account/license and since then it works.

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  5. Anonymous
    2021-01-28T12:07:48+00:00

    Hello,

    I found working solution for my problem here:

    https://answers.microsoft.com/en-us/msteams/forum/all/microsoft-teams-showing-white-screen-when-trying/20591f6d-2702-4a29-9b60-29ebd6be1e98?rtAction=1611834249369

    I was not clever enough to make a screenshot to improve the answer. I am not able to reproduce it anymore. But some of the auth option worked for me.

    Hope it helps to someone.

    Best regards

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