Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-19T23:35:28+00:00

    Hi Barry,

    What operating system on Macs does this relate to?  All of them?

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  2. Anonymous
    2021-01-21T12:50:44+00:00

    It has been working fine for me for the latest months, no issue at all. Thing that fixed it for me was switching VPN on/off, then it loads again.

    But it couldn be anything since sometimes it fixed 'itself' after doing random things on my side. But I think I have used Teams normally in my Mac for a solid 8 months now.

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  3. Anonymous
    2021-01-23T05:20:18+00:00

    The only way around, I found was to log into Guest User and log into MSTeams. 

    Thank you so much. I just got a Mac Mini with a M1 chip. I thought it had something to do with the M1 architecture but it looks like it doesn't. Teams is one of the programs i can't do without (work from home). I was about to send my mac back to apple when i found this. I've tried everything to fix it. This was the trick. I signed into an old hotmail account i had and that worked fine and let teams load correctly. I then added the original account i was having an issue with (work account) and in the end i just removed my old hotmail account and everything is working great. I really do appreciate it.

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  4. Anonymous
    2021-01-25T08:31:47+00:00

    I'm having the exact same issue... it was running well on my mac until yesterday... loading - white window until I force quit. Tried all trouble shouting steps highlighted... doesn't work... on my other mac at home it still works... not sure what is causing it. Please help

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  5. Anonymous
    2021-01-25T12:38:58+00:00

    Same issue here on new M1 Mac Mini Big Sur.

    Just sits there:

    Loading Microsoft Teams ...

    Any legit solutions or does Microsoft not care?

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