Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-29T00:54:31+00:00

    Ok so ive managed to work out a workaround based on some info in this thread and some trial and error.

    https://anthonyspiteri.net/microsoft-teams-macos-big-sur/

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  2. Anonymous
    2021-01-29T00:28:50+00:00

    Hi All,

    This is not good, In 2021 we do need to let Microsoft knows that you have an issue on your latest application for the Apple platform???

    Seriously do you have a tester or the right engineers to test your latest app before releasing that.

    It caused serious issues for us and I am not able to fix the issue for almost 500 staff who work remotely and they need collaboration.

    we never missed any payment for our licensing and my question is who can help us to resolve this issue????

    Any idea?

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  3. Anonymous
    2021-01-28T12:07:48+00:00

    Hello,

    I found working solution for my problem here:

    https://answers.microsoft.com/en-us/msteams/forum/all/microsoft-teams-showing-white-screen-when-trying/20591f6d-2702-4a29-9b60-29ebd6be1e98?rtAction=1611834249369

    I was not clever enough to make a screenshot to improve the answer. I am not able to reproduce it anymore. But some of the auth option worked for me.

    Hope it helps to someone.

    Best regards

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  4. Anonymous
    2021-01-26T01:23:04+00:00

    ok, was able to fix it myself. Here is what I have done:

    1. Deinstalled Teams.
    2. Used the Microsoft License removal tool for Mac and removed all licenses from my machine. 
    3. Then logged in to my University 365 account and downloaded/Installed teams again.
    4. Logged in with my Uni account and Teams worked again.
    5. Removed the license again.
    6. Logged in with my work account/license and since then it works.

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  5. Anonymous
    2021-01-25T23:00:36+00:00

    I have the same issue: I deleted, reinstalled, cleared the cache, everything, Teams is not running at all. For me, this means, my job will be gone very soon because Teams is the official app ... Why can't Microsoft just fix this for everyone, especially in this current situation with all the working from home?!

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