Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

97 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-02-12T16:27:43+00:00

    Hi Joawn,

    How's it going with your problem? Has it been resolved now? We're expecting to hear from you :)

    Best,

    Shawn

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-02-09T15:28:34+00:00

    Hi Joawn,

    You can try to clear Teams cache to see if it helps for your issue, please follow the steps below:

    1. Click Go > Go To Folder.
    2. Then negative to following folder and delete them to see if it helps.

    ~/Library/Caches/com.microsoft.teams 

    ~/Library/Caches/com.microsoft.teams.shipit 

    ~/Library/Application Support/Microsoft/Teams

    As a workaround, please kindly using Teams online to handle your daily routines in case missing something important.

    Best,

    Shawn

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments