Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

97 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-05-14T22:19:02+00:00

    I have been having the same problem and so is my daughter.  I haven't found any solution online in other forums.  We both have school district accounts - hers is a student account and mine is a teacher account.  I have had many disastrous sessions with students due to this issue.

    Please help - it seems as though this is an ongoing problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-05-14T19:34:38+00:00

    Hi, i have a similar problem...

    My daugther is working from home to school with this application, and until now it worked fine.

    But since yesterday, she stopped to be able to send replys (messages) to the teachers .

    The messages don't follow to the receivers, and in the application appears (grey information on top) "A problem has occurred. switching on again"

    I'm very worried about this, cause this is the application she uses to interact with the teachers from school... if she is not able to communicate with the teachers or send her paperworks, this would be bad for her...

    I've allready reinstalled the application, but the problem remains...

    I've checked the internet connection and it is fine with other apps, including the microsoft ones...

    Please help me...

    Don't know what to do...

    Thank for your help,

    Pedro

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-05-13T10:22:17+00:00

    I have same problem, i removed cache and upgraded to the latest version, but no luck, it like really long to load but after that i ll get message either to restart or singout, once i do that the cycle continues, pls reply into it as early as possible.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2020-02-20T10:33:39+00:00

    @Timmy Lind, @Micheal Schloegl, additional information will be required for users' sepcific environment, please kindly post a new thread in the community. So the engineers can offer assistance on your issue. For this thread, we only focus the thread owner @Joawn.

    Thanks for your cooperation.

    Shawn

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-02-20T09:38:02+00:00

    Hi Joawn, 

    Thanks for your feedback and your valuable information. We do feel sorry for the inconvenience while using Teams on Mac. For better analyze your situation, I would like to collect more information from you. I will generate a private message for you and tell you what we need. 

    Please check the emaiil notification from Community later. And if you cannot find it, try to go to Junk folder to seek it. Or you can go to your profile in the community, you will find 'View private message' button.

    Thanks for your patience and kind understanding.

    Best,

    Shawn

    Was this answer helpful?

    0 comments