Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-08-19T04:04:25+00:00

    Andrea Giraldo Ramirez's post should be the first answer....

    I did a full drive search and deleted all com.microsoft.teams files.  No help.

    I wiped the drive of teams files one more time and logged in with Google Chrome.  

    Next Teams was loaded using a new invite link from the MacBook Pro that was working.

    I then logged out of Chrome and it worked.

    One note.  I use three different computers every day, and log into all three.  I was logged out in order to make this happen.  There is a possibility although very remote that being logged in on more that one location might not help.

    Best of luck and I hope it keeps working.

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  2. Anonymous
    2020-08-13T07:17:05+00:00

    Agreed. This was my only work-around. But needless to say Teams is a broken application for me. Consistently unreliable. Zoom just works. Every time.  It's unfortunate because Zoom has their noteworthy security issues, so I'd prefer to use Teams...if it was reliable.   The other issue I'm having is that Teams stresses my shared int Wifi connection much more than Zoom. Does someone have a way to optimize Teams on my wifi so it works as well as Zoom? Essentially, I just need Teams to work as well as Zoom. If so, then I'll switch to Teams. 

    Help anyone?

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  4. Anonymous
    2020-07-22T02:35:08+00:00

    Hi everyone,

    I don´t know if this is going to help you guys but it worked for me.

    After some time struggling with the instructions found in several threads, usually all of them telling me to delete stuff from some folders, my brother told me that for he to be able to use Slack, he had to be logged in a browser first before being able to work with the application.

    We gave that ¨solution¨ a try and we got logged in https://teams.microsoft.com/, using Chrome. After the login, we closed the ¨teams¨ app and opened it again. This time it worked properly.

    Hope it helps.

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  5. Anonymous
    2020-07-16T19:20:32+00:00

    Hi,

    i was able to fix the startup problem. Now Teams is working again.

    I had to remove Teams completely from my Mac using AppCleaner. Then i installed Teams again with the pkg installer as mentioned here:

    https://answers.microsoft.com/en-us/msoffice/forum/all/teams-app-install-on-macos-catalina/abc44501-dd51-4991-977c-9f13e9872ccf

    Hope this is helpfull for others as well.

    Kind Regards

    Reinhold

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