Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-30T07:46:12+00:00

    Hi Scott,

    I think I've come across this display issue and resolved it by disabling GPU acceleration under Settings -> General There is a checkbox in there. I think I've only seen it on a couple of devices.

    The weird thing was that the issue also happened when the users tried to access Teams via Google Chrome and I had to disable GPU acceleration in Chrome as well.

    Hope it helps you too.

    Rob

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  2. Anonymous
    2020-09-17T03:59:13+00:00

    I can log in to Teams but halfway through the meeting the computer crashes and I cannot even escape from Teams.  I have to restart the computer and the reload takes ages.  This is a real problem for me and should be able to be fixed by Microsoft.  Please fix it, it is ruining my work!

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  3. Anonymous
    2020-09-15T01:20:25+00:00

    I am experincing the same thing... white screen if it ever logs in, this is happening on my mac desktop app, and the web version in both Safari and Chrome.... 

    i can log in no problem on my phone, however i cant possibly keep up with the demands of my organization while operating on just a mobile app.

    Has anyone anywhere found a fix?

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  4. Anonymous
    2020-09-07T05:46:53+00:00

    Hi ,

    Even I had the same issue....I tried it in Google Chrome...it worked for me in Chrome.

    It might even work for you...

    Dhriti

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  5. Anonymous
    2020-08-26T00:08:24+00:00

    I have the same issue here. The display is garbled about 30% of the time.

    Current solution is to get my immediate team onto slack

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