Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

97 answers

Sort by: Most helpful
  1. Anonymous
    2020-07-15T08:20:03+00:00

    Same problem here. Teams worked fine till yesterday. Since today it doesn't start up anymore. This is the output from the command line:

    2020-07-15 10:18:58.127 Teams[3955:50549] *** WARNING: Textured window <AtomNSWindow: 0x7f96e831e070> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.

    2020-07-15 10:19:00.769 Teams[3955:51169] ERROR: createEncodedCachedResponseAndRequestForXPCTransmission - Invalid protocol-property list - CFURLRequestRef. protoProps={

        context = "<ADWebAuthRequest: 0x7f96eb276af0>";

    }

    2020-07-15 10:19:00.769 Teams[3955:51169] ADD: failed to create cache dictionary at path=/Users/reinhold/Library/Caches/com.microsoft.teams. key=0x7f96eb2b2df0

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-07-09T18:43:41+00:00

    I have the same problem.  Teams was working on my Mac until a few days ago.

    Now it just hangs with a busy cursor.

    I can tell there was a Teams SW update because it is was working differently for two days before it failed. 

    The update changed meeting sessions to be in separate windows, which is fine, not part of my complaint.

    I tried moving Teams to trash and clearing the cache with instructions I saw online, then reinstalling, 

    but this had no effect.  Teams just hangs.  I see the application screen with navigation, borders, etc, 

    but clicking on these does nothing but paint a busy cursor.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-07-08T14:38:22+00:00

    I tried everything to make it work and one day activating the company VPN to browse it started working and it's been working fine ever since.

    So I decided it's not something broken locally in my Mac, but something remotely because after doing all kinds of stuff, it broke or it worked randomly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-08T14:27:20+00:00

    Please, post this private message guide to us all, so that we will also be able to solve the problem. I have the same white screen problem when using Teams. It was working all fine last week, but since this morning it is not working anymore...

    Tks!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-06-22T05:21:34+00:00

    microsoft teams isnt work or loading only

    Was this answer helpful?

    0 comments No comments