Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-09T04:38:54+00:00

    We are experiencing the same in my company on Mac and to a lesser degree on Windows.

    It has gotten to the point where we are ditching MS Teams over GSuite.

    Moving an entire compay from Teams to GSuite is very expensive and time consuming but when Microsoft does not fix the issues we we have no other options. MS cannot seriously expect non technical people to sit an delte cashing folders etc. to get their Teams to work. We want to work not clown around with technical details. 

    If I was Microsoft then I would 

    1. Make communication one app
    2. Make collaboration another app
    3. Employ a really good usability expert

    My 2 cents - good luck!

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  2. Anonymous
    2020-07-16T19:20:32+00:00

    Hi,

    i was able to fix the startup problem. Now Teams is working again.

    I had to remove Teams completely from my Mac using AppCleaner. Then i installed Teams again with the pkg installer as mentioned here:

    https://answers.microsoft.com/en-us/msoffice/forum/all/teams-app-install-on-macos-catalina/abc44501-dd51-4991-977c-9f13e9872ccf

    Hope this is helpfull for others as well.

    Kind Regards

    Reinhold

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  3. Anonymous
    2020-02-12T16:27:43+00:00

    Hi Joawn,

    How's it going with your problem? Has it been resolved now? We're expecting to hear from you :)

    Best,

    Shawn

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  4. Anonymous
    2020-06-25T05:49:29+00:00

    The only way around, I found was to log into Guest User and log into MSTeams.

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  5. Anonymous
    2020-02-18T12:36:38+00:00

    Hi Timmy,

    Per your situation, please kindly post a new thread in the community. Since the reasons will be various for different environments, our engineers need to focus on your problem and offer corresponding assistance.

    Thanks for your cooperation and kind understanding.

    Best,

    Shawn

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