Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-09T17:12:02+00:00

    Hi, never chatted here so not sure if I'm responding correctly but I'm a new Mac M1 user and teams worked great first time 7 weeks ago and not since, is this an ongoing Mac issue still. I read stuff about clearing cache etc but would this have to be done each time? Makes it frustrating. Shouldn't it work consistently or does it have to do with MS stuff not working on the Mac which wouldn't make sense being many used office etc. on macs. Anyway after trying to search online why I can no longer use it came across this thread so thought this may be a good place to ask as I seem to be having an issue many others are having. Thanks and be well!

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  2. Anonymous
    2021-03-07T21:03:15+00:00

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  3. Anonymous
    2021-02-28T20:36:56+00:00

    I noticed this thread is going for over a year. I have just joined a group where I need access to Teams and hit the same problem. Will it be resolved or is it time for me to move to a PC?

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  4. Anonymous
    2021-02-22T23:20:14+00:00

    I can't get past the 'Welcome to Teams" page without getting the blue (purple?) circle of death!

    Any ideas?

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  5. Anonymous
    2021-02-18T11:30:18+00:00

    Same problem.

    TEAMS does not work on my MacBookPro, neither in the application nor in the browser (Safari or Chrome). The green light of the camera appears when I enter meetings, but my image don't, just a black solid instead of the video. But the sound works well. The other team members can't see me, but they hear me.

    Hopping to find the answer because this is giving me troubles at work.

    Thanks

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