Teams not working on Mac

Anonymous
2020-02-09T12:51:29+00:00

Hi, i am trying to access teams on mac, it was working fine. However the last few times i restart my computer, it just displays a blank white screen with no message and it does not load any further. I have tried uninstalling and installing. 

Would someone be able to help with this

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-23T05:20:18+00:00

    The only way around, I found was to log into Guest User and log into MSTeams. 

    Thank you so much. I just got a Mac Mini with a M1 chip. I thought it had something to do with the M1 architecture but it looks like it doesn't. Teams is one of the programs i can't do without (work from home). I was about to send my mac back to apple when i found this. I've tried everything to fix it. This was the trick. I signed into an old hotmail account i had and that worked fine and let teams load correctly. I then added the original account i was having an issue with (work account) and in the end i just removed my old hotmail account and everything is working great. I really do appreciate it.

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  2. Anonymous
    2021-01-21T12:50:44+00:00

    It has been working fine for me for the latest months, no issue at all. Thing that fixed it for me was switching VPN on/off, then it loads again.

    But it couldn be anything since sometimes it fixed 'itself' after doing random things on my side. But I think I have used Teams normally in my Mac for a solid 8 months now.

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  3. Anonymous
    2021-01-19T23:35:28+00:00

    Hi Barry,

    What operating system on Macs does this relate to?  All of them?

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  4. Anonymous
    2021-01-19T22:30:22+00:00

    Apple have now only provided Teams for IPhone and Ipad...and removed it from the Mac...this is atrocious

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  5. Anonymous
    2021-01-16T22:45:29+00:00

    I have/had Joawn's original problem (white screen no usability). Reinstalling or clearing cache's would only get me one or two days without a problem. I have deleted all the microsoft entries in my Mac's built-in "Keychain" password manager. (I searched "microsoft" and was able to highlight and delete all entries.)

    I have now had my longest period without that problem (white screen no content).

    I see this thread has become a catch-all for other issues, and I bet my suggestion would do nothing for those people, but I wanted to update the people who might still have the problem Joawn and I encountered.

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