MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-11T18:19:07+00:00

    It's the box that comes up when you click on "system preferences" then "security & privacy"

    If you unlock that the bottom left corner, then make sure all the teams permissions where required are ticked and then leave that box open and doing the screen sharing in teams when not in full screen mode, it should hopefully work like it did for me.

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  2. Anonymous
    2020-11-11T18:53:29+00:00

    So, it looks like the problem has been running for a while and there is no fix at all yet

    I started seeing this issue 2 months ago and started using CISCO Webex instead from then on.

    cannot keep work on hold... :)

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  3. Anonymous
    2020-11-12T03:15:23+00:00

    I am puzzled how come this problem still persists considering how usually quick Microsoft acts!!!

    I have tried every solutions that our friends here are recommending and non seems to be working.

    I really hope Microsoft seriously does something soon.

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  4. Anonymous
    2020-11-12T20:03:30+00:00

    What I have noticed now and several changes that didn't work is that after a fresh install the first time I can share but it stops and if my counterpart shares a screen, I can not see it at all!  (It all happens in the Teems for Mac)

    The problem I am facing persists in full screen and non full screen.

    Also it shows no internet connection while I am connected and working in several applications online.!!!!!! ( I have checked all my firewalls and they are whitelisting the Teams and I even tried disabling the firewalls and didn't work.

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  5. Anonymous
    2020-11-17T20:07:20+00:00

    I experienced the same problem while teaching one of my courses online. The easiest fix is to download MacOS 11.0.1 Big Sur. This upgrade solved my problem.

    If you are using an older MacOS open Preferences  >  Privacy and Security > Display > ensure MS Teams is checked. DO NOT CLOSE the preferences window, leave it open on your screen. I was able to screen share as usual.

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