MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-03T12:44:24+00:00

    I was missing Teams in the Screen Recoding window as well, I found that a full uninstall and then reboot, reinstall of Teams downloaded direct from the Microsoft site fixed this and put Teams in screen recording and you could tick it.

    Good luck.

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  2. Anonymous
    2020-11-03T15:41:40+00:00

    Tried this too - no change. the option is still not in Screen Recording for me to even enable Teams

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  3. Anonymous
    2020-11-03T17:33:08+00:00

    I tried, but no luck, unfortunately. Still missing from the menu.

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  4. Anonymous
    2020-11-03T19:17:12+00:00

    Hey! 

    Had the same issue.

    When I turned Teams into full-screen mode and clicked the 'share screen' icon it showed the error with the Security and Privacy settings and Teams was made now available as a screen-recording option.

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  5. Anonymous
    2020-11-03T23:38:10+00:00

    The same story here...

    1. I tried whatewer and was not succesful to force MS Teams to appear in the "share screen" list (fullscreen, share screen menu unlocked and opened while starting the teams, ...)
    2. I uninstalled MS Teams entirely + rebooted the macbook pro
    3. downloaded "new" MS office package from Office365 profile and reinstalled them
    4. started Teams while share screen menu unlocked and opened
    5. tried to share again - no success (just the line in upper part of Teams saying to go to settings and share screen menu... but Teams were not present there
    6. just switched the teams to full screen and tried to share again and... voila... the pop up window asking to enable teams to share screen appeared... and in the list of share screen apps were Teams present. After checking the box, Teams just prompted restart and I have the possibility to share screens/apps/...

    What i Feel as the root of my troubles is when I had to install Skype for business due to some meeting which I was not able to connect to from Teams. In past I have uninstalled Skype because it interfered with Teams in some other way - I think it blocked either cam or speakers...

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    3 people found this answer helpful.
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