MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-02-13T21:18:12+00:00

    Hi Chris,

    We have received several reports on the similar issue. Here are some workaround working for most of the users you may try them to check this issue.

    1. Screen sharing seems to work, if you do not run Teams in Fullscreen mode.
    2. Disable firewall/proxy setting (if you have set up an any)

    3.Quit Teams

    Uncheck 'Screen Recording' for Microsoft Teams in 'Settings> Security & Privacy'

    Restart Mac and wait for some times to re-enable/Check 'Screen Recording' for Microsoft Teams in 'Settings >Security & Privacy'

    Open Teams

    Start a Meeting to see whether the Screen Sharing available.

    Your understanding is highly appreciated.

    Best regards,

    Shyamal

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  2. Anonymous
    2020-02-15T22:22:58+00:00

    Hi Chris,

    I'm writing to follow up on this thread. Have you checked workaround above?

    Best regards,

    Shyamal

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    3 people found this answer helpful.
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  3. Anonymous
    2020-02-17T10:57:12+00:00

    Hi Chris,

    I'm writing to follow up on this thread. Have you checked workaround above?

    Best regards,

    Shyamal

    hi there, I tried the suggested work arounds but nothing has changed, full screen or not and the reboot after unchecking screen sharing etc, i had temporary ability to share some powerpoint but nothing else and then this too disappeared....it's really frustrating as this is how I work day to day

    Thanks

    Chris

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  4. Anonymous
    2020-02-17T11:15:54+00:00

    Hi Chris,

    I'm writing to follow up on this thread. Have you checked workaround above?

    Best regards,

    Shyamal

    hi there, I tried the suggested work arounds but nothing has changed, full screen or not and the reboot after unchecking screen sharing etc, i had temporary ability to share some powerpoint but nothing else and then this too disappeared....it's really frustrating as this is how I work day to day

    Thanks

    Chris

     

    actually now it even asks for privacy permissions again, so back to the same original prblem

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  5. Anonymous
    2020-02-18T10:36:10+00:00

    Hi Chris,

    Thanks for the update. You may try to check this issue via creating a new Mac user account and performing a clean install the latest version of Teams application program to see whether the problem still occurs.

    Moreover, we will keep doing some research/monitoring on this issue and update you when more information is known, including a fix or official workaround.

    Regarding this point, we would truly appreciate your kind understanding.

    Best regards,

    Shyamal

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