MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-03-04T10:41:34+00:00

    TEAMS STILL NOT WORKING ON MAC!!

    As the COVID-19 sweeps the world, we need to use teams more and more yet despite this the known issue which still stops us from utilising what was a good tool still continues.

    All of the workarounds have done nothing other than cause even more headaches and loss of time.

    WHEN will this be fixed?

    We have 7,800 employees using 365, the majority using teams to work.....I have 160 MAC users currently unable to share anything, which is the entire point of using Teams.....

    Why is this taking so long and why is it that seemingly MS has no capability to resolve what you would consider a huge problem affecting a scary percentage of their customer base?!

    C

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  2. Anonymous
    2020-02-21T12:52:55+00:00

    Hi Krishnakanth_777,

    We are aware of this issue and we will update you when more information is known, including a fix or official workaround. We apologize for the inconvenience caused and thank you in advance for your patience while engineer work on this.

    Your cooperation are highly appreciated.

    Best regards,

    Shyamal

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  3. Anonymous
    2020-02-20T10:02:36+00:00

    Hi Team,

    I am facing the same issue with microsoft teams on MAC

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  4. Anonymous
    2020-02-19T10:37:07+00:00

    Hi Chris,

    We are really sorry for the inconvenience. Our teams are aware of this issue and we will update you when more information is known, including a fix or official workaround.

    Once again, we are sorry for your current situation and we would truly appreciate your kind understanding.

    Best regards,

    Shyamal

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  5. Anonymous
    2020-02-18T12:44:00+00:00

    Hi Chris,

    Thanks for the update. You may try to check this issue via creating a new Mac user account and performing a clean install the latest version of Teams application program to see whether the problem still occurs.

    Moreover, we will keep doing some research/monitoring on this issue and update you when more information is known, including a fix or official workaround.

    Regarding this point, we would truly appreciate your kind understanding.

    Best regards,

    Shyamal

    Thanks for the suggestion;

    I tried creating a new Mac user account and performing a clean install and the latest version of Teams but it did not make any difference....this is sooooo frustrating, how many people must be using Teams on MAC with this issue???!

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