MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-04-13T12:38:48+00:00

    Click the Apple menu on your Mac, go to System Preferences > Security > Privacy.
    Then choose Screen recording and click the lock icon to save changes. (Input admin password if asked.)
    Put a checkmark on the box next to Microsoft Teams.
    Finally, click Agree on the notification window to restart your Mac.

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  2. Anonymous
    2021-03-24T16:07:23+00:00

    This is the solution I came upon as well. 

    Now... @Microsoft Support, can you please promote this answer? When I came to this thread, I saw a slew of non-answers, some of them official, making me think it was not solved. So I bounced. After I solved it myself, I thought, I can't be that smart -- let's see if there is a similar answer somewhere else, to confirm I'm not doing something horrible privacy-wise, etc. I discovered it on page 18 of the posts -- I first had to go to page 19, saw some "it's working!" posts, and started paging backward. Pretty inefficient, right?

    I would think it would be pretty easy for you to create a community resource like Stack Overflow that allows the user to see the best solutions, not just the first answers. I mean... you're Microsoft! And you own GitHub!! Come on, help a user out!

    Arthur

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  3. Anonymous
    2020-08-21T16:50:38+00:00

    I just experienced the same problem after updating to macOS Catalina. The solution was to allow MS teams screen recording under security & privacy options in system preferences

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  4. Anonymous
    2020-06-17T08:05:11+00:00

    I agree with you

    They should solve the problem as soon as possible, especially during this period when so many people have to work from home.

    it is very frustrating this substantial difference between the Windows version and the MacOS version.

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  5. Anonymous
    2020-04-07T21:56:34+00:00

    Hi Chris,

    Thanks for the update. You may try to check this issue via creating a new Mac user account and performing a clean install the latest version of Teams application program to see whether the problem still occurs.

    Moreover, we will keep doing some research/monitoring on this issue and update you when more information is known, including a fix or official workaround.

    Regarding this point, we would truly appreciate your kind understanding.

    Best regards,

    Shyamal

    Thanks for the suggestion;

    I tried creating a new Mac user account and performing a clean install and the latest version of Teams but it did not make any difference....this is sooooo frustrating, how many people must be using Teams on MAC with this issue???!

    We were noticing a similar issue but found that it works fine as long as Teams AND the app you want to share are not in full screen. If Excel, the browser, or any other app that we wanted to share on the Mac was in full screen, it wouldn't appear in the list of windows to be shared. We've actually noticed weird behavior from a number of apps on Mac if they are in full screen.

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