MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-17T20:07:20+00:00

    I experienced the same problem while teaching one of my courses online. The easiest fix is to download MacOS 11.0.1 Big Sur. This upgrade solved my problem.

    If you are using an older MacOS open Preferences  >  Privacy and Security > Display > ensure MS Teams is checked. DO NOT CLOSE the preferences window, leave it open on your screen. I was able to screen share as usual.

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  2. Anonymous
    2020-10-13T00:15:44+00:00

    Hi Chris, 

    I had the same problem.  When you share screens / desktop and it asks for privacy permissions, assuming you have checked all the boxes etc under this thread, leave the security and permissions window open and then try and share the screen again.  This worked for me on the Macbook air.

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  3. Anonymous
    2020-10-09T16:24:25+00:00

    what has worked for me is keep the privacy and setting windows open all the time. > first thing you do before starting teams - select - unselect - select the TEAMS option in Privacy TAB > Screen Recording. 

    Keep this window open all the time, and start teams. If you close the Security and Privacy window - screen sharing will disappear.

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  4. Anonymous
    2020-02-19T10:37:07+00:00

    Hi Chris,

    We are really sorry for the inconvenience. Our teams are aware of this issue and we will update you when more information is known, including a fix or official workaround.

    Once again, we are sorry for your current situation and we would truly appreciate your kind understanding.

    Best regards,

    Shyamal

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  5. Anonymous
    2020-02-15T22:22:58+00:00

    Hi Chris,

    I'm writing to follow up on this thread. Have you checked workaround above?

    Best regards,

    Shyamal

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