MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-22T19:51:11+00:00

    I know this "solution" may sound totally bananas...but it worked once...

    User running MacOS Catalina 10.15.7

    Running latest build of MS Teams 1.3.00.26266

    Unable to use Screenshare

    I remoted into her mac with TeamViewer

    Started a Teams meeting between her and I

    On her mac I attempted to start Screen Share

    System prompted to enable in System Preferences

    Clicked the OPEN SYSTEM PREFERENCES button and MIRACULOUSLY the MS Teams options was now available in Screen Recording.

    Sounds crazy...but worked.

    What's even crazier...I am running exact same make/model of MacBookPro, exact same MacOS, and exact same build of MS Teams and have not ever had any issues!

    Good luck all!

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  2. Anonymous
    2020-10-21T13:51:34+00:00

    I tried it but didn't work.

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  3. Anonymous
    2020-10-10T03:33:08+00:00

    Just thought I'd add my two cents. We just changed our small business over from Gsuite to MS 365 and after all that work, I can not use one of the key features I was hoping for - the videoconferencing and screensharing. We are a Mac business and we thought (and still do think) that the combination of the Apple hardeware adn Microsoft 365 business software would be a great combination. Please fix this Microsoft! Teams has a lot of good things going for it, but first impressions from businesses who convert from Gsuite are extremely important! Please fix this quickly!

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  4. Anonymous
    2020-10-09T15:39:37+00:00

    I am having the same exact issues as Chris, and have already done everything you listed in your reply. I have also unistalled delete all Teams folders and restarted my mac and reinstalled the app... to no avail. Please help!

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  5. Anonymous
    2020-10-05T23:23:37+00:00

    I'm a teacher and using this tool is essential. When will this be fixed?

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