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In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked.
I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!
Thanks
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This issue is happening to me as well. I point my share screen to my remote desktop but it only shows the app connection window and does not show my actual remote desktop. Hoping this is fixed soon as it does impair productivity. Thanks.
I am using a Macbook pro and an external Apple display. When I try to share my Teams Window to instruct other colleagues how to use Teams I completely lose my window as it disappears with the genie effect taking it down to my tool bar. any suggestins on ow to fix this?
Hi Chris,
I understand your situation. It’s frustrating to have to wait so long. I would feel the same way in that situation. Sorry for the inconvenienced caused. Our team are still working on this and expect to have the problem resolve ASAP. However, we don't have an ETA at this time. We will keep monitoring on these cases and will update this post as soon as we have made any progress.
We again apologize for the inconvenience caused and thank you on in advance for your patience while we work on this.
Best regards,
Shyamal
Hi Krishnakanth_777,
We are aware of this issue and we will update you when more information is known, including a fix or official workaround. We apologize for the inconvenience caused and thank you in advance for your patience while engineer work on this.
Your cooperation are highly appreciated.
Best regards,
Shyamal
Hi Chris,
Thanks for the update. You may try to check this issue via creating a new Mac user account and performing a clean install the latest version of Teams application program to see whether the problem still occurs.
Moreover, we will keep doing some research/monitoring on this issue and update you when more information is known, including a fix or official workaround.
Regarding this point, we would truly appreciate your kind understanding.
Best regards,
Shyamal