MS Teams for mac unable to share desktop or other screens - app and online versions

Anonymous
2020-02-13T17:45:06+00:00

In MS Teams , I cannot share my Desktop / Application Windows. Teams alerts me that it needs Screen Recording permissions, although I have actually granted these before, and the regarding boxes in System Preferences are already ticked. 

I have the newest version of Catalina and Teams. Nevertheless I don´t know exactly which applications are blocking the Teams screen sharing and why., I have followed all suggestions such as using the online version, same issue occurs, removing VPNs and rebooting and updating apps and the mac itself......I use Teams constantly for work and this is causing me a major hassle!

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-05T18:42:07+00:00

    I am also having this issue.

    • I've previously enabled screen recording in Mac security settings.  Upon using MS Teams recently, I was prompted that in order to share my screen - I needed to enable in Security settings.
    • When going to Security Settings -> Screen Recording - MS Teams was already checked.  I went back to Teams and was unable to share my screen.
    • I then quit MS Teams entirely - re-opened - re-attempted to share and it did not work.  Went back to Security Settings -> Toggled MS Teams off - then on again - and was still unable to share.
    • I restarted my Mac - re-opened teams - got the same prompt - toggled MS Teams off and then quit the application.  Re-opened the application - attempted to share - toggled MS teams on - restarted the app - attempted to share - and it did not work.
    • I then attempted the 'reset ScreenCapture approval status for com.microsoft.teams' fix that was posted earlier - and in the terminal said it was reset successfully.  But now - when opening Teams - attempting to share - and going to Security Settings -> Screen Recording - there is no longer an option for MS Teams.
    • I have also completely uninstalled MS Teams - and re-installed - rebooted my Mac - and when going to Security Settings -> Screen Recording - there is no MS Teams option and I cannot share my screen.

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  2. Anonymous
    2020-11-05T13:17:39+00:00

    This worked for me - thank you! 

    For some reason the pop up window "Microsoft Teams would like to record this computer's screen' does not appear unless Teams is in full screen mode when you try to screen share for the first time.

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  3. Anonymous
    2020-11-04T22:48:17+00:00

    It worked for me!!

    I have tried a lot of times to make Teams appear in Screen sharing window in Preferences. It finally appeared when I tried to share screen in full screen Teams.

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  4. Anonymous
    2020-11-04T16:19:05+00:00

    This doesn't work

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  5. Anonymous
    2020-11-03T19:17:12+00:00

    Hey! 

    Had the same issue.

    When I turned Teams into full-screen mode and clicked the 'share screen' icon it showed the error with the Security and Privacy settings and Teams was made now available as a screen-recording option.

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