Additional features, settings, or issues not covered by specific Microsoft Teams categories
Hi Saija, I am currently struggling with this and it's driving me nuts. Did you find a solution for it? Thanks!
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I have recently received Microsoft Teams access as part of my Office pack.
I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.
This means anyone looking for me would believe that i am available.
Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?
It is highly annoying to have to amend the status manually.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Saija, I am currently struggling with this and it's driving me nuts. Did you find a solution for it? Thanks!
Yes, I had to sign out and signed-in, once that was done my Microsoft Team works fine. I have no other issues. Have your Tech Support send you a new link and sign-in from the new link, that is exactly what I had to do.
Also think they should be synchronized. If i walk away from my computer and im on my mobile the status on my conputer shows away but really im still available on mobile. Shouldnt have to refresh statuses to keep it available. Inactivity can happen even when working within documents.
I feel the same
My problem: Desktop application always defaults to my Mobile App status. I cannot update the Desktop to show "Available" when my phone version is sleeping and Teams shows away.
My fix: disabled "Background App Refresh" on the iPhone app settings (not the Teams settings). My Mobile still gets notifications, but my desktop version is now correctly reporting my desktop status. I can change status on the desktop app as expected.