Microsoft Teams Status - Desktop and Mobile

Anonymous
2020-08-12T10:34:18+00:00

I have recently received Microsoft Teams access as part of my Office pack.

I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.

This means anyone looking for me would believe that i am available.

Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?

It is highly annoying to have to amend the status manually.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-09-01T14:02:28+00:00

    This is definitely a Teams mac bug. Affecting several users at my company and Microsoft tells us it's a "machine specific" issue. Their tech support teams apparently can't get through to the developers that presence on the mac app is broken.

    I have found that the best way to "clear it out" is to restart Teams every morning. That's the only thing that works but I have to do it every single day.

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  2. Anonymous
    2022-09-19T13:13:50+00:00

    I have a vice-versa issue. I am showing Away as my mobile gets locked even though I am active on my desktop and worst part is manual change of status in desktop doesnt work. Only when I keep my phone active its showing available.

    Updated the mobile and desktop Apps and issue remains

    Hack that worked for me : Opened Teams in web on system and updated the status to available and it worked.

    But @Microsoft need your help in fixing this issue.

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  3. Anonymous
    2022-09-19T14:29:05+00:00

    This is exactly what we are experiencing too.

    Microsoft claims that this is "machine-specific" (that's the terminology they are using to deflect blame onto us) and also has ceased working on our support ticket.

    They simply refuse to take responsibility for it.

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  4. Anonymous
    2022-09-19T14:51:00+00:00

    Guess the Tech team handling the issue earlier left the company and existing team didnt focus on KT during handover. I cant find enough reason to understand Microsoft unwillingness to fix the issue.

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  5. Anonymous
    2022-11-30T09:01:36+00:00

    If I am away on my mobile but active on my desktop which status do my contacts see?

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