Microsoft Teams Status - Desktop and Mobile

Anonymous
2020-08-12T10:34:18+00:00

I have recently received Microsoft Teams access as part of my Office pack.

I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.

This means anyone looking for me would believe that i am available.

Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?

It is highly annoying to have to amend the status manually.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-06-16T13:35:19+00:00

    Okay so I tried this yesterday. Turned off Background App Refresh and signed out of both Teams apps. I signed into my Macos device first.

    Everything seemed to work yesterday. Overnight the issue appeared again and now this morning I am unable to change my status on my mac and it is set to "Away". The only way to change this on my MacBook is to actually open up my iPhone and activate teams, which then changes my presence everywhere. No matter what, my iPhone dictates my teams status everywhere.

    In summary: turning off background app refresh did not help (great idea to try, however!). It also doesn't affect calling or notifications from being delivered. I see no discernable difference when background app refresh is on vs off on the ios app.

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  2. Anonymous
    2022-06-16T14:40:24+00:00

    I am not that familiar with Team

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  3. Anonymous
    2022-06-20T16:13:10+00:00

    @JeffSEGRA is right.

    Tried turning off background app refresh on iPhone, launched Teams and locked the phone. While being active on desktop, it stayed on Available. FINALLY! This has been a very annoying issue. Thanks!

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  4. Anonymous
    2022-06-20T16:19:50+00:00

    The above worked for me temporarily. Give it a day and let us know if it stays fixed. I hope this is fixed for you, though!

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  5. Anonymous
    2022-09-01T13:50:51+00:00

    My work around was to open teams.microsoft.com in a browser. The work around about app refresh did not work for me.

    I believe this is a bug in the Macbook app for teams. It maybe there for other desktop apps as well.

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