Microsoft Teams Status - Desktop and Mobile

Anonymous
2020-08-12T10:34:18+00:00

I have recently received Microsoft Teams access as part of my Office pack.

I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.

This means anyone looking for me would believe that i am available.

Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?

It is highly annoying to have to amend the status manually.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-08-12T10:47:31+00:00

    Hi, hope you're doing well. I’m Ian, an Independent Advisor and Microsoft user like you. I’m happy to help answer your questions.

    I'm sorry to hear about this issue.

    I would advice that you change your status in mobile to "Away" or you can set a "Status Message" instead.

    I hope this helps, but please let me know if you need anything else.

    Regards,

    Ian

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  2. Anonymous
    2020-08-12T10:56:07+00:00

    yes but that means that the status has to be changed manually on a daily basis.

    This makes it (slightly) troublesome, and (very) prone to mistakes.

    If this is the current set up, i will go check out the Teams User Voice page and see if any suggestions have been made.

    p.s. Thanks for the reply Rian

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  3. Anonymous
    2020-08-12T11:05:41+00:00

    Unfortunately the status between desktop and mobile is not dependent to each other.

    The status is based on your activity on each devices so you will be needing to update manually the statuses for both devices.

    Teams will automatically set your status from Available to Away when the Teams app is in the background. On desktop and web, this will happen when you lock your computer or when it enters idle or sleep mode.

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  4. Anonymous
    2020-08-12T12:10:55+00:00

    Unfortunately the status between desktop and mobile is not dependent to each other.

    The status is based on your activity on each devices so you will be needing to update manually the statuses for both devices.

    Teams will automatically set your status from Available to Away when the Teams app is in the background. On desktop and web, this will happen when you lock your computer or when it enters idle or sleep mode.

    That does not seem to be the case.

    Changing the status on Desktop currently updates my Mobile status, and vice versa.

    I have also had confirmation from my colleagues that i was showing as available on Teams out of my work hours, when my Laptop was off. the Mobile app was not actively running either (but possibly running in the background).

    It seems like there are quite a number of discrepancies with the way the statuses work.

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  5. Anonymous
    2020-08-12T12:35:24+00:00

    Sorry for the confusion. the precedence of the status is the Outlook/Team Calendar then your device's status (Available is the has the high precedence unless you set manually your status). If your available in one device, it will show that you are online.

    I agreed there's some number of discrepancies with the way the statuses work.

    Teams is quite a persistent chat. Unfortunately setting your status to away and configure your quiet hours must be handle manually.

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