Microsoft Teams Status - Desktop and Mobile

Anonymous
2020-08-12T10:34:18+00:00

I have recently received Microsoft Teams access as part of my Office pack.

I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.

This means anyone looking for me would believe that i am available.

Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?

It is highly annoying to have to amend the status manually.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-01-31T12:27:29+00:00

    I have this same issue

    My MS teams on mobile supersedes my activity/status on desktop.

    I can be actively using MS Teams on the desktop however it shows me as away as my phone has locked and is inactive

    When working from home this can easily make me look like I am unavailable/away when in fact I am actually sat at my desktop actively using MS teams

    The desktop app will not then allow me to manually change my status.

    Reading some of the comments that say they status between desktop and mobile are not dependent to each other does not make sense as to any external viewer you only have 1 status so they must be connected.

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  2. Anonymous
    2022-01-27T17:46:23+00:00

    I have the opposite problem... I use my phone and the desktop app and my desktop keeps showing me as away when I am at my desk and actively using the mobile phone and/or desktop.... I might be in a meeting and need to use phone or vice versa. I work from both devices all day and my desktop showing away makes it look like I am NOT available or working. I have to change status from mobile device to make desktop reflect correct status.. .so they have to be dependent on each other in some respect

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  3. Anonymous
    2022-01-24T21:09:19+00:00

    It's a flawed App, like all Microsoft products that does not take Reality into account. This should not have to be adjusted a daily basis on every device. Login on/at work device - available. Teams on another device should be an alternate status

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  4. Anonymous
    2022-01-01T04:16:53+00:00

    Did you try signing out of Teams on your computer and then signing back in? It sounds like you had the same issue as me. I had to sign out on my computer not my phone. See my post from July 16, 2021.

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