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I have recently received Microsoft Teams access as part of my Office pack.
I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.
This means anyone looking for me would believe that i am available.
Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?
It is highly annoying to have to amend the status manually.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Saija, I am currently struggling with this and it's driving me nuts. Did you find a solution for it? Thanks!
Yes, it’s definitely a work around. It was sounding like a few of you hadn’t tried the signing out and then back in on the computer to get Teams status working again. Hopefully Teams clean things up for better syncing on all devices.
As others have stated, this is a good temporary work around and appreciated to get my desktop app working. However, it doesn't solve the problem. For me, it proves there is sync issue as removing the 2nd device resolved the issue because there's nothing to sync. I've had issues with the status not working which additionally breaks notifications between mobile and desktop versions. Logging off, uninstalling, and rebooting do not fix the issue. An acceptable solution cannot be to stop using the mobile application as I cannot carry my computer around 24/7. I've also tried using the web app version which also results in the same sync issues. Is there a way to escalate this with MS?
That isn't a solution, that's a workaround. And also manually setting the status does not work.
Thanks