Microsoft Teams Status - Desktop and Mobile

Anonymous
2020-08-12T10:34:18+00:00

I have recently received Microsoft Teams access as part of my Office pack.

I noticed that with the mobile app logged in, the status is constantly showing "Available" even when i am not active.

This means anyone looking for me would believe that i am available.

Is there no way to set it to show as away or at least a separate status that states "mobile" when we are not active on the desktop App of teams?

It is highly annoying to have to amend the status manually.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-06-15T18:39:09+00:00

    Turn off background app refresh on your iphone

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  2. Anonymous
    2022-06-15T17:20:35+00:00

    I keep both my iOS and macOS versions up-to-date. I haven’t yet noticed what you’re seeing, but I’m glad that you are at least seeing some resolve. Hoping that it trickles over to me - as of now, now matter what I did my presence status i anchored to my iPhone when I am signed in on both iOS and macOS.

    Appreciate hearing your perspective!

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  3. Anonymous
    2022-06-15T15:27:44+00:00

    Update: I reported the same issue using Mac iOS and Mac OS. In the past, signing out and back as well as re-installing Teams apps didn't help. However, I've recently noticed since I ran some OS updates and Teams app updates that the mobile and desktop app appear to be syncing statuses more consistently. Hopefully, that means Microsoft has been working on this without notifying us and stabilized the status sync. If anyone hasn't updated their OS and apps recently, you might want to give that a try.

    Note: I don't work for MS, I'm just a user trying to help and can share in the frustration of the lack of support by MS.

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  5. Anonymous
    2022-05-26T14:28:41+00:00

    I had to right click on the app icon on my desktop and click on sign out. I'm on a Mac so after that I take the additional step to ensure the app is fully closed. After re-opening the app status is now properly set from Desktop app.

    I do agree with general sentiment here, it would be nice if there was just a setting on mobile that allowed you to not let mobile set the status. A checkbox I can toggle on/off would have more easily resolved this situation.

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