Failed to Update Your Profile! Every time whenever trying to sign in!

Anonymous
2021-05-12T13:08:14+00:00

Whenever I open the app they ask "How would you like to appear on Teams?" After continuing always getting failed to update... Missed so many meeting due to it and still no solution. Tried creating a new account but it's the same.

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  1. Anonymous
    2021-05-12T13:39:15+00:00

    Hi Agnisha,

    Thanks for your post on the community forum. I'm Nik, an independent advisor here to assist you with this.

    To narrow down the issue, please check if you see a similar experience on the MS Teams web app.

    Go to access 'Teams Web App' https://teams.microsoft.com, use the "Use the web app instead" option to open teams in a browser(preferably Chrome or Edge) and check the outcome. It will help to isolate the issue with the desktop app.

    Please let me know the outcome, and I'll further look into this.

    Regards

    Nik

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  2. Anonymous
    2021-05-12T13:40:57+00:00

    In addition,

    Please be advised that when you provision a Teams free organization, it may take some time to sync Teams services.

    Regards

    Nik

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  3. Anonymous
    2021-05-12T13:47:10+00:00

    i try like u said but it wont work. I have a interview tomorrow and i have created but it wont work can u help me with another solution. Thankyou very much

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  4. Anonymous
    2021-05-12T13:49:42+00:00

    Still didn't work for me. The same issue is occurring.

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  5. Anonymous
    2021-05-12T13:51:35+00:00

    It looks like your Teams free account has not yet provisioned completely from the backend. I'd suggest allowing it some time and try later.

    PS: This is a Microsoft public peer-to-peer forum. I'm a fellow community advisor(not Microsoft) to help other community members with their issue.

    Regards

    Nik

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