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Whenever I open the app they ask "How would you like to appear on Teams?" After continuing always getting failed to update... Missed so many meeting due to it and still no solution. Tried creating a new account but it's the same.
Accessing Microsoft Teams Free using personal or organizational credentials
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Nik,
Further to last, please see screen shot of error:
Please help. Thanks.
Regards
Sam
Hi Nik,
I have similar problem to login to Teams Free. It keeps giving error code CAA20004 and tells to contact administrator.
However I am able to login at Teams Web App
Please advise what is the issue with Desktop Login for Teams Free
Regards
Sam
Hi Agnisha,
Unfortunately, the MS Teams free version doesn't have a dedicated support channel as of now.
Also, the free organization uses the shared resources between various other tenants, so there are possibilities that you experience some issues with functionality due to high usages.
Nevertheless, could you please share the screenshot to visualise the issue?
Regards
Nik
How can I contact their customer support directly? As I have been facing this issue since few months.
It looks like your Teams free account has not yet provisioned completely from the backend. I'd suggest allowing it some time and try later.
PS: This is a Microsoft public peer-to-peer forum. I'm a fellow community advisor(not Microsoft) to help other community members with their issue.
Regards
Nik