Failed to Update Your Profile! Every time whenever trying to sign in!

Anonymous

Whenever I open the app they ask "How would you like to appear on Teams?" After continuing always getting failed to update... Missed so many meeting due to it and still no solution. Tried creating a new account but it's the same.

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Anonymous

2021-07-15T11:56:56+00:00

I am facing a similar issue with teams Desktop/Web App! Whenever I try to open the Teams app with my personal account it shows this error message:

"Failed to Update Your Profile We could not update your profile information.Select "Use another account" to logout and use another accountSelect "Retry" to retry updating your profile"

What is the possible solution to it?
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Anonymous

2021-07-09T22:43:02+00:00

Thanks! This solved my problem. I deleted my mobile number as a means of login, then tried to login to Microsoft Teams again and it asked for my mobile number. I gave the number, received a code for activation of Microsoft Teams via sms, inserted the code when asked and then it worked!
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Anonymous

2021-07-07T07:24:45+00:00

This helped and solved the issue for me too, thank you ..
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Anonymous

2021-06-30T09:14:58+00:00

Thank you so much. Your troubleshoot procedure has worked. Now I am able to access Microsoft Teams by using my individual email id.
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