Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Oldest
  1. Anonymous
    2021-02-02T18:54:31+00:00

    I am having the same problem with the Teams dialog box hanging on my Mac.  I am using Mac OS 11.1 Big Sur.  Is Teams compatible with this Mac OS version?  Thanks.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-02-03T12:47:55+00:00

    Hi Steve,

    I think it is, but I have had issues with it too, so I am holding off updating anyone who uses Teams, until the teething issues are irradiated.

    Have you tried logging another user in?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-02-08T17:51:58+00:00

    Thanks for getting back to me.  No, I have not tried logging in as someone else.  Not sure who I can login besides myself.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-02-09T02:46:45+00:00

    this works for me too! doggy MS developers!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-02-09T04:52:01+00:00

    Hi There folks,

    I have had this same issue and it was driving me nuts, especially during interviews where there seemed to be some odd thing happening whereby I could not upload or open my PP presentations using the browser-based app.  I think that I have sorted it out this morning though, and just so folk know, I had tried everything on all of the forums to no avail, I literally spent a day trying different things with no success, but now I think I have it sorted, for the record I am using High Sierra.

    Seems the issue is with the Mac OS security settings, this is what I did:

    system preferences> security & privacy

    Now navigate the tab ribbon to the "privacy" section, from here navigate to the accessibility option in the left hand menu.  You should then see a box entitled "Allow the apps below to control your computer".  Below this, there are +/- buttons, clinch the

    • button and add MS teams from the applications folder.  As I had uninstalled then reinstalled, I found mine at the top of the list, not in it's alphabetical order.

    Once this was done, I was able to load MS teams.

    I hope that this helps.

    Kind Regards, Pete :-)

    This one worked for me. Thanks a ton!

    Was this answer helpful?

    0 comments No comments