Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

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  1. Anonymous
    2021-05-07T22:32:22+00:00

    Thanks Sean -

    This works!

    "1. Open up Calander... go to a TEAMS meeting you have previously scheduled (if you don't have one, log onto the online webs browser version and quickly set one up and email yourself the link)

    1. Click the Link, it will open up your camera. close that program and then click on TEAM on your MAC

    WALA! it somehow fixes the problem!

    Enjoy

    Regards

    Sean

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  2. Anonymous
    2021-05-09T17:12:52+00:00

    I am so glad I skipped ahead to this.  Read many trials and tribulations and thought I'd be here all day.

    Nicely done Sean

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  3. Anonymous
    2021-05-13T18:05:36+00:00

    I had exact same problem with the download on this Teams web site. Download and reloaded 3 times.

    The only way resolved is to have someone send you a Teams meeting invite. Click on the the link and when you see the next web site that shows click oN DOWNLOAD TEAMS APP. Don’t click on the use internet browser or the use computer app.

    When you click on Download Teams App, it downloads a different Teams App that actually WORKS RIGHT

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  4. Anonymous
    2021-05-14T04:21:02+00:00

    I cannot believe this worked. Slow clap (with so so much sarcasm) for Microsoft yet again - the only way to open one of their apps is to trick your computer into launching the app and go in the backdoor. Wow. THANKS SEAN!

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  5. Anonymous
    2021-05-17T22:08:25+00:00

    I am running macOs BigSur 11.3.1 and facing the same issue, where teams keeps loading and loading....

    I tried all the ways mentioned here and spent a lot of ways finding out the issue.
    I even reset my mac to factory settings.
    Finally I logged in my Microsoft teams on browser and what actually worked for me was surprising. 
    Below is what I did:

    1. Uninstalled Microsoft Teams from Mac.
    2. Logged in to office365 and went to my teams account which is - https://teams.microsoft.com/
    3. From right top corner > click on profile icon > Download the desktop app ( see attached )
    4. As soon as I downloaded Teams for mac from here, I installed and it worked perfectly for me.

    Please try and let me know if this helps.

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