Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

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  1. Anonymous
    2021-04-27T12:16:00+00:00

    So I just spent over an hour disinstalling and reinstalling and deleting stuff for nothing... Is that it?

    Just a coincidence that it coincided with clicking on invite.

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  2. Anonymous
    2021-04-27T13:03:31+00:00

    Just a coincidence indeed it would seem. 

    I had just finished a meeting 15 minutes before and closed the app for quiet time before my next meeting. 

    Open it up and the problem was present.

    Very poor programming/service by Microsoft yet again. C'est la Vie!

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  3. Anonymous
    2021-04-29T22:31:59+00:00

    I ran into this same issue and with a little digging I found this: https://support.microsoft.com/en-us/office/sign-up-and-create-a-teams-free-org-with-a-gmail-account-5e6db51b-1edf-400d-bf55-51366cf4384e

    following the instructions here, I was able to create a new account online and then login through the application.

    Hope this helps someone.

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  4. Anonymous
    2021-04-30T15:57:58+00:00

    Thank you for mentioning the accepting an invite route to open the application! It finally opened for me today!

    ps. MS Teams, get your **** together

    sincerely,

    once frustrated but no longer as frustrated user

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  5. Anonymous
    2021-04-30T16:39:42+00:00

    Oh thank heavens I saw this in the thread - I had tried ALL the different approaches, uninstalling, reinstalling, rebooting - but zapping the keychain items and then using another user solved the problem after a day of effort. THANK YOU SO MUCH. This worked like a charm and finally got Teams running on my computer again.

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