Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

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  1. Anonymous
    2021-01-17T03:32:28+00:00

    Are you guys serious? This is a recurring prevalent problem with all Macs. The Teams app just doesn't work.

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  2. Anonymous
    2021-01-16T16:27:12+00:00

    This worked perfectly for me!  Thanks for the tip!

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  3. Anonymous
    2021-01-07T12:29:39+00:00

    Not sure if anyone has had much luck with this issue,

    I managed to resolve by doing the following

    1. Remove keychain items relating to Teams & Office365
    2. Removed the Teams folder from Application Support/Microsoft
    3. Launched Teams
    4. Sign in with a different user. (Actually sign in with someone else's account, create a trial account if need be)
    5. Once logged in, logout.
    6. Login with the user who has the issue.
    7. Should now work.

    For some reason, logging in with a different account, remedies this issue for me.

    Hope it helps.

    Cheers

    Luke

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  4. Anonymous
    2020-11-19T15:38:22+00:00

    I had this exact same issue. 

    The fix for me was to completely uninstall the MS Teams App (Trash it). Restart my computer and this time I downloaded it using Safari rather than Chrome. It loaded without any problems. Good Luck

    MacOs Catalina 10.15.7

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  5. Anonymous
    2020-10-07T06:24:37+00:00

    Hi There folks,

    I have had this same issue and it was driving me nuts, especially during interviews where there seemed to be some odd thing happening whereby I could not upload or open my PP presentations using the browser-based app.  I think that I have sorted it out this morning though, and just so folk know, I had tried everything on all of the forums to no avail, I literally spent a day trying different things with no success, but now I think I have it sorted, for the record I am using High Sierra.

    Seems the issue is with the Mac OS security settings, this is what I did:

    system preferences> security & privacy

    Now navigate the tab ribbon to the "privacy" section, from here navigate to the accessibility option in the left hand menu.  You should then see a box entitled "Allow the apps below to control your computer".  Below this, there are +/- buttons, clinch the

    • button and add MS teams from the applications folder.  As I had uninstalled then reinstalled, I found mine at the top of the list, not in it's alphabetical order.

    Once this was done, I was able to load MS teams.

    I hope that this helps.

    Kind Regards, Pete :-)

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