Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other

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  1. Anonymous
    2021-05-14T04:21:02+00:00

    I cannot believe this worked. Slow clap (with so so much sarcasm) for Microsoft yet again - the only way to open one of their apps is to trick your computer into launching the app and go in the backdoor. Wow. THANKS SEAN!

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  2. Anonymous
    2021-05-09T17:12:52+00:00

    I am so glad I skipped ahead to this.  Read many trials and tribulations and thought I'd be here all day.

    Nicely done Sean

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  3. Anonymous
    2021-04-27T13:03:31+00:00

    Just a coincidence indeed it would seem. 

    I had just finished a meeting 15 minutes before and closed the app for quiet time before my next meeting. 

    Open it up and the problem was present.

    Very poor programming/service by Microsoft yet again. C'est la Vie!

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  4. Anonymous
    2020-07-21T19:35:06+00:00

    Hi Suzanne,

    I am an independent advisor and a Mac user like you, and I would be happy to help you out with this.

    I would recommend to try uninstalling the Teams app, and then re-installing it.

    First, Quit Teams by right-clicking the Teams app in the dock, then holding down Option and clicking Force Quit. Open the Application Folder, select Microsoft Teams, and move it to the Trash.

    Source: https://support.office.com/en-us/article/uninst...

    Second, re-download the Teams app here:

    https://www.microsoft.com/en-us/microsoft-365/m...

    Then, follow the installer instructions and this will install the latest version.

    Hopefully now when you log in, it will get past the "Loading Microsoft Teams" box and load the full application for you.

    I hope this has helped you. If the problem continues, please reply and let us know and we would be happy to look into providing some different suggestions!

    Regards,

    -Ashton

    Dear Sir,

    I have uninstalled the Microsoft team and have installed again with the link provided by you.  Still the problem is not solved.  Please advise what to do next?

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  5. Anonymous
    2020-06-03T18:21:53+00:00

    Colin...thanks for he info!

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