i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

174 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-05-01T12:35:54+00:00

    I have a user where occasionally  he is not able to set any backgrounds. When he selects the option to change backgrounds, the list of backgrounds open on the right corner and if you click on any you only see a circulating round circle. Only a reboot fixes the issue. He is running version  1.3.00.8663 (32-bit)

    Can anyone help how to fix this issue?

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2020-05-03T20:56:02+00:00

    Have you tried to update the client? That worked for me.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-05-04T04:52:42+00:00

    Have you tried to update the client? That worked for me.

    Of course i have.  As i said, they have “iimproved” the product by taking this feature away for older machines with recent updates.

    its ridiculous.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-05-07T18:11:52+00:00

    You're right. It's not working for me either. I have version 1.3.00.9271, working on a 2011 MacBook Pro, running macOS High Sierra. :(

    Was this answer helpful?

    0 comments