i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

174 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-04-23T17:20:27+00:00

    I also have this issue. Desktop app on MacBook Pro downloaded today. My colleagues on similar machines have this option. Given the current situation this function is not just a luxury - it's a necessity.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-04-24T17:34:52+00:00

    It may be your CPU, background blur requires AVX2, (Haswell or newer chip (2013) ) 

    Ref:

    https://office365itpros.com/2018/09/25/background-blur-teams-meetings/

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-04-24T18:38:02+00:00

    I am having the same problem. I have the most up-to-date version of Teams (windows 10 desktop app), and am using a new Lenovo X1 Carbon laptop. I can see the blur background option, but I do not see Background effects and the background images folder does not appear in my appdata location.  I tried to manually create the background and imports folders but this did not enable the background effects feature.

    Does anyone know why this is happening to only some PCs/laptops? Has anyone been able to find a workaround for this issue?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-04-25T12:49:49+00:00

    It may be your CPU, background blur requires AVX2, (Haswell or newer chip (2013) ) 

    Ref:

    https://office365itpros.com/2018/09/25/background-blur-teams-meetings/

    The blur function works just fine.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-04-25T13:02:12+00:00

    Here's an article that explains the process to set custom backgrounds in Microsoft Teams. I tried the hack and it works

    https://www.onmsft.com/news/looking-for-microsoft-teams-background-images-try-these

    Was this answer helpful?

    0 comments